Book review: Getting Past No: Negotiating in Difficult Situations by William Ury

We can learn 5steps of the negotiation method that don’t let anyone say “No”.

Step1: Go to the Balcony.

Don’t react to the other person’s attitude.
Our emotions are an obstacle.
Calm down and climb a virtual balcony to watch over the negotiations.
I like this Balcony idea.

Step2: Step to Their Side.

We need to keep them calm.
If they expect us to attack or argue, we will listen to them.

Step3: Reframe.

We can work on common problems with them. 

Step4: Build Them a Golden Bridge.

We can make them think that the negotiation was successful for them.

Step5: Use Power to Educate.

We can make them think mutual cooperation seems to be the best way.

Thank you for checking this post.
I hope you will find something helpful from this book.
If you didn’t check Getting to Yes, I also recommend reading it.